My backplate doesn't fit. What can I do?

The length of the backplate threaded sleeve is different on some AMD AM4 motherboards. You can get a free compatible backplate from us on request. Please send us a message with the subject 'Freezer 34 - AM4 Backplate', the desired shipping address and proof of purchase to support@arctic.ac.

If the standoffs are not long enough, the base area may be damaged during further assembly!