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Helpcenter - Frequently asked Questions

Here you will find answers to questions that are asked frequently. If you do not find what you are looking for, just contact us.

Some questions

Thanks to the new motor technology of the PWM-capable P-fans, only 5% of the commutation vibrations of a conventional DC motor occ...

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May 17, 2021 19:44
6388 Views

Stagnant air is a very ineffective conductor of heat. Without air circulation, high-performance PC components would quickly build ...

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May 17, 2021 19:44
5517 Views

ARCTIC made a conscious decision not to specify any values for the thermal conductivity of its thermal paste and thermal pads, be...

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February 13, 2023 14:50
17209 Views

To remove thermal paste effectively and without leaving any residue, we recommend our MX Cleaner. With its help, residue-free rem...

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May 17, 2021 19:50
6070 Views

A monitor arm frees up space on your desk. Your screen(s) can be optimally positioned and customized to meet your eye level, which...

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May 11, 2021 19:47
3235 Views

Connect the USB hub to your PC using a USB cable. This connection ensures the basic data transfer between the hub and the PC. Opti...

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May 17, 2021 19:57
3534 Views

There are two categories of ARCTIC case fans: P-fans and F-fans. While F-fans are used where airflow is required, P-fans work in s...

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May 17, 2021 19:43
26459 Views

Thermal paste can be applied in different ways. While some only place a little in the middle and have them evenly distributed by t...

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May 17, 2021 19:53
17122 Views

At this point of time, none of our ARCTIC GPU-coolers is compatible with Nvidia's newly released RTX 3000-series cards.

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May 17, 2021 19:39
6032 Views

The maximum installation height of RAM modules must not exceed 37.5 mm when using these coolers! We recommend low profile RAM with...

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May 17, 2021 19:29
3678 Views

The Intel sockets LGA 2011 and LGA 2011-3 are not mechanically compatible. If a cooler is compatible with both sockets, the compat...

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May 17, 2021 19:30
13301 Views

Unlike with liquid metal, no corrosion damage can occur when using MX pastes. Carefree work is guaranteed at all times. ...

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May 17, 2021 19:54
3463 Views

ARCTIC made a conscious decision not to specify any values for the thermal conductivity of its thermal paste and thermal pads, be...

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February 13, 2023 14:58
10947 Views

In general, we try to diversify our graphics card cooler compatibility as widely as possible. We are compatible with graphics card...

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May 11, 2021 19:45
5919 Views

Using the connector block or connection cable, up to five BioniX P120 A-RGB can be operated on one port of the A-RGB controll...

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May 17, 2021 19:46
3909 Views

Socket 115X and Socket 1200 are mechanically identical, so you do not need a new CPU cooler or additional mounting parts. The inst...

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May 17, 2021 19:29
4366 Views

In the unopened state, our thermal paste can be stored for up to 8 years. Our syringes are resealable, so you basically don't have...

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May 17, 2021 19:53
26618 Views

The CPU cooler is responsible for adequately cooling the processor in the computer. The CPU continuously transfers its high temper...

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May 17, 2021 19:28
11380 Views

An increased CPU temperature can have several causes. First, you should clean your computer and check that all fans are rotating n...

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May 17, 2021 19:30
5060 Views

If you want to replace the fans of a compact water cooling system from a third-party manufacturer with the ARCTIC Bionix P140, it...

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May 17, 2021 19:45
6216 Views

All coolers shipped by ARCTIC are already compatible with LGA1700 processors. Coolers purchased from resellers may have been de...

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June 28, 2023 12:29
1915 Views

In general, our warranty terms and conditions apply, which govern your rights as a consumer against Arctic in the event of de...

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May 17, 2021 19:31
5278 Views

This is principally a matter of taste. Water cooling systems are often more powerful, but they also have a pump, which makes these...

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May 17, 2021 19:31
4834 Views

There are several ways to install CPU coolers. The installation varies depending on the design. In principle, the motherboard shou...

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May 6, 2021 07:28
13188 Views

A 4-pin fan connection should always be used with PWM coolers. It does not matter which fan connection is selected. Either "CPU_FA...

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May 17, 2021 19:27
68132 Views

With a little luck, the temperature and volume of old, loud graphics cards can be reduced by replacing the thermal paste. If this ...

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May 17, 2021 19:39
4997 Views

To get detailed information on how to change the PWM-settings specific to your motherboard, refer to our guide below: Change PWM-...

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May 17, 2021 19:43
5908 Views

As the TDP of the CPUs is only of limited significance for the expected cooling performance, ARCTIC has developed indicators to m...

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February 15, 2024 09:47
660 Views

The screen should have a minimum size of 13" and may measure up to 43", depending on the model. Our monitor arms are designed for ...

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May 17, 2021 19:58
3458 Views

A 3-pin case fan can easily be connected to a 4-pin connector on the motherboard. The fourth pin is simply left blank in this con...

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May 17, 2021 19:43
199916 Views

The number of fans connected in series depends on the output of the motherboard. Motherboard fan connectors typically have an out...

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May 17, 2021 19:32
5908 Views

Unfortunately, some motherboards have problems when using the offset mounting. Mostly the Liquid Freezer II can be installed with...

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May 17, 2021 19:36
18038 Views

The high quality components used and the excellent results of our long-term testing give us the certainty that our Liquid Freezer ...

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May 17, 2021 19:36
4313 Views

Our models are suitable for mounting one to three monitors. Using the appropriate extensions from the Pro series, up to two additi...

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May 17, 2021 19:55
3024 Views

The robust base of the monitor arm can be quickly and easily attached to a table edge or in a table hole using the adjustable clam...

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May 17, 2021 19:58
4879 Views

The number of fans controllable via PWM sharing technology on a fan connector depends on the output of the motherboard and the cu...

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May 17, 2021 19:43
28105 Views

Our functional monitor mounts offer several decisive advantages, starting with the quality: they are extremely stable and durable....

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May 17, 2021 19:58
2838 Views

The surface of a heatsink is never completely flat. Its surface is covered with microscopic abrasions caused by the manufacturing....

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May 17, 2021 19:50
3689 Views

ARCTIC primarily offers two types of thermal interfaces: thermal paste and thermal pads. Paste usually performs better when it com...

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May 11, 2021 19:46
3654 Views

The PWM settings can be configured using appropriate software or directly in the BIOS, which is better. The curve is often configu...

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May 17, 2021 19:30
4930 Views

In addition to the size and speed of a fan, airflow and static pressure are two important indicators for evaluating the performanc...

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May 11, 2021 19:46
13868 Views

3-pin case fan: Standard, Silent and TC series 4-pin case fan: PWM (PST) series   We also have pin-outs in the...

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May 17, 2021 19:46
32591 Views

To ensure full compatibility with newer RTX cards, Accelero Xtreme coolers are now in their second revision. An additional adapte...

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May 17, 2021 19:40
3270 Views

Our graphics card coolers can be connected in different ways. Most coolers and cards can use the regular fan connector on the grap...

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May 11, 2021 19:45
4456 Views

Users should choose a soft enough thermal pad so that it adapts well to the surfaces (i.e., component and cooler) and thick enoug...

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May 17, 2021 19:52
7075 Views

Basically, the selected CPU cooler must be able to keep the CPU at moderate temperatures. The higher the temperature, the higher t...

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May 17, 2021 19:27
5386 Views

Most case manufacturers indicate the maximum CPU cooler height in their specifications. Please follow these specifications to make...

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May 17, 2021 19:35
4998 Views

Steve from GamersNexus explains you the mistakes to avoid while assembling your water cooling AIO in your PC case. The f...

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May 17, 2021 19:34
12739 Views

Our monitor arms can be installed quickly, easily and without the need for additional tools. Everything you need for standard asse...

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May 17, 2021 19:55
3407 Views

Static pressure is important for cooling performance in situations where completely free air circulation is not possible. This can...

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May 17, 2021 19:41
5398 Views

When using our paste, you do not have to worry about possible short circuits, since it is neither electrically conductive nor capa...

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May 17, 2021 19:50
3549 Views

Basically, the two ARCTIC fan series F (as in flow) and P (as in pressure) differ in their main application: F fans are suitable ...

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November 1, 2021 08:30
31644 Views

The backside cooler is used to cool components such as graphic RAM and voltage converters via the back of the PCB. Although the ba...

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May 17, 2021 19:40
3222 Views

Our new case fans come with a 0dB mode. This means that the fans do not rotate with a low PWM signal and are therefore completely ...

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October 29, 2021 13:27
5785 Views

The look of our thermal paste packaging has changed several times over the years. However, the formula has remained unchanged, whi...

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May 17, 2021 19:53
4005 Views

Our CPU coolers should never be used with liquid metal (such as Thermal Grizzly Conductonaut), as they can cause strong oxidation ...

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May 17, 2021 19:28
9964 Views

No. On most processors, the hotspot is located in the middle of the CPU (on newer AMD processors, it is slightly shifted outwards)...

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May 17, 2021 19:29
8440 Views

Despite their similar-sounding names, RGB and A-RGB are two completely different lighting standards that cannot be easily connect...

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October 28, 2021 07:48
36951 Views

CPU coolers can be constructed in different ways. A basic distinction is made between air and water coolers. There are radial and ...

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May 17, 2021 19:32
5461 Views